Hyperflux Ventures LLP ("Hyperflux," "we," "us," or "our") operates the website at hyperfluxev.com and the Hyperflux EV charging mobile application ("App"). This Privacy Policy explains what personal data we collect, how we use it, and the choices and rights available to you.
By using our website or App, you consent to the practices described in this Privacy Policy.
We collect the following categories of information:
| Category | Examples |
|---|---|
| Account information | Name, phone number, email address, password (if applicable) |
| Vehicle information | Vehicle make, model, connector type, battery capacity (if you add a vehicle in the App) |
| Transaction information | Charging session history, energy consumed, amount paid, wallet balance, payment method used |
| Location data | Your device's location, used to show nearby charging stations and enable navigation features (only while using the App and with your permission) |
| Device & usage data | IP address, device type, operating system, App usage patterns, pages visited on our website |
| Communications | Information you provide when you contact our support team, submit feedback, or complete a form on our website |
We use the information we collect to:
The App requests access to your device's location to show you nearby charging stations and support trip-planning features. You may decline or later revoke location permission through your device settings; doing so may limit certain App features (such as automatically finding nearby stations), but will not prevent you from using other parts of the App.
We do not sell your personal information. We may share information with:
Our website uses cookies and similar technologies to remember preferences and understand how visitors use our site. Our servers also automatically log standard technical information (such as IP address, browser type, and referring pages) for security and analytics purposes. You can control cookie preferences through your browser settings.
We retain your account information for as long as your account remains active. You may request deletion of your account and associated personal data at any time via our Account Deletion page. We will process such requests within 7 days.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Access — You may request a copy of the personal data we hold about you.
Correction — You may request that we correct inaccurate or incomplete information.
Deletion — You may request deletion of your account and personal data via our Account Deletion form, subject to the retention exceptions described in Section 6.
Withdrawal of consent — You may withdraw consent for location access or marketing communications at any time through App/device settings or by contacting us.
To exercise any of these rights, contact us at Hyperfluxev@gmail.com. We aim to respond to all requests within 30 days.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle your data, contact us at Hyperfluxev@gmail.com.