These Terms of Use ("Terms") govern your access to and use of the Hyperflux Ventures LLP website (hyperfluxev.com), our EV charging mobile application, and any related services (collectively, the "Services"), operated by Hyperflux Ventures LLP, a Limited Liability Partnership registered in Maharashtra, India ("Hyperflux," "we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Services.
"Charging Station" means a Hyperflux-branded EV charging point installed at a site, whether owned by Hyperflux or hosted on a partner's land under our Land Hosting Partnership program. "App" means the Hyperflux mobile application used by EV drivers to locate stations, initiate and manage charging sessions, and manage their wallet. "Land Partner" means a landowner who has entered into a Land Hosting & Revenue-Sharing Agreement with Hyperflux. "User," "you," or "your" refers to any person accessing our website or App.
You must be at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872, to register for an account or use the App's charging and payment features. The website itself may be browsed by any visitor.
To use certain features of the App (starting a charging session, adding funds to your wallet, saving vehicles), you must register for an account using a valid phone number or email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at Hyperfluxev@gmail.com if you suspect unauthorized use of your account.
The App allows you to locate Hyperflux charging stations, view real-time availability and tariffs, and initiate charging sessions via the app, QR code, or RFID card. Station availability, connector compatibility, and pricing are displayed on a best-efforts basis and may vary due to factors outside our control, including grid conditions, hardware faults, or third-party network issues.
Charging sessions are billed based on actual electricity consumed (kWh) and/or session duration, at the tariff displayed at the station at the time of the session. Payments are processed through our third-party payment gateway partner. Wallet top-ups are non-refundable except as required by applicable law or as expressly stated in our Refund Policy. In accordance with Reserve Bank of India regulations governing closed-loop wallets, any unused wallet balance at the time of account deletion cannot be refunded in cash.
All content on our website and App — including the Hyperflux name, logo, branding, software, and design — is the property of Hyperflux Ventures LLP or its licensors and is protected under applicable intellectual property laws. You may not reproduce, redistribute, or create derivative works from our content without prior written consent.
Hyperflux partners with landowners to install and operate charging stations under a separately executed Land Hosting & Revenue-Sharing Agreement. Under this program:
You agree not to: (a) use the Services for any unlawful purpose; (b) attempt to gain unauthorized access to our systems, other users' accounts, or charging stations; (c) interfere with or disrupt the operation of any Charging Station; (d) reverse-engineer or tamper with our App or hardware; or (e) use the Services in a manner that could damage, disable, or impair our Services or any Charging Station.
The Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation of the App or any Charging Station. To the maximum extent permitted by applicable law, Hyperflux shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services, including but not limited to loss of data, loss of vehicle use time, or loss of business opportunity.
You agree to indemnify and hold harmless Hyperflux Ventures LLP, its partners, and employees from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the Services.
We may suspend or terminate your access to the App at our discretion if we reasonably believe you have violated these Terms. You may stop using the Services and request account deletion at any time — see our Account Deletion page.
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts at Nanded, Maharashtra.
For questions about these Terms, contact us at Hyperfluxev@gmail.com.